PAYMENT OPTIONS AND POLICY

Here you will find a list of when payment is due according to when your order is meant to be shipped. Below that, you will see our different payment options and how payment can be made. We ship weekly (Monday or Tuesday) but some weeks our supplies may be all accounted for, so your order will be moved to the next week.

ORDERS THAT ARE PLACED TO BE SHIPPED ASAP (according to our shipping schedule)- Payment due when order is filled.

ORDERS THAT ARE PLACED TO BE HELD AND SHIPPED AT LATER DATE - Deposit of ½ order is due when order is placed, remainder is due when it ships.

PAYMENT OPTIONS:

Square- We can take card info over the phone (usual process), or an invoice can be sent by link where you can check out online.

PayPal- We can provide you with PayPal account name or invoice can be sent

If you have Venmo, CashApp, or any other payment process you would like to use, please let us know and we can provide an option for that.

ROSE POLICY

When you receive your roses, please open the box and immediately inspect the roses. During hotter months, they will arrive and may look a little dry, no matter how much they are watered before shipping. Immediately water them and let them acclimate a few days before planting. Take note of any major broken canes or anything else that may cause concern. Let us know of any concerns within 3 days of receiving the order that way we are able to properly address anything that may need to be replaced. Find the full page of Care Tips When Receiving Roses here. WE ONLY OFFER REPLACEMENTS OR CREDITS TOWARDS ANOTHER ORDER. WE CAN NO LONGER DO REFUNDS UNLESS IT IS A SITUATION AGREED UPON BY BOTH PARTIES.